Terms and Conditions
1. Agreement to Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Product Information
RoseHeart offers beautiful soap roses in elegant wrapped packaging. All products are handcrafted and may vary slightly in appearance from product photos. Product colors are represented as accurately as possible, but may vary depending on your device settings.
3. Pricing and Availability
All prices are subject to change without notice. We reserve the right to limit quantities and refuse orders. Products are subject to availability. In the event a product is unavailable, we will notify you and provide a full refund.
4. Orders and Payment
All orders must be placed through our website. We accept all major credit cards and process payments through Stripe. By submitting an order, you warrant that you are at least 18 years of age and legally able to enter into binding contracts. Order confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order.
5. Shipping and Delivery
We offer free shipping on all orders within the continental United States. Orders typically ship within 1-2 business days and arrive within 7-14 business days or longer depending on your location and carrier. We are not responsible for delays caused by shipping carriers or events outside our control. If your order does not arrive within 30 days, please contact us for a full refund. International shipping is not available at this time.
6. Returns and Refunds
We offer a 30-Day Quality Guarantee on all products. If your order arrives damaged or incorrect, please contact us within 30 days of receipt for a full refund or replacement at no cost. Items must be reported as damaged or incorrect within the 30-day period. Return shipping for damaged or incorrect items is provided at no cost to you. This guarantee applies to quality issues only and does not cover general dissatisfaction or change of mind.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, are the property of RoseHeart or its content suppliers and are protected by international copyright laws. You may not reproduce, distribute, or transmit any content without prior written permission from RoseHeart.
8. Limitation of Liability
To the fullest extent permitted by law, RoseHeart shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or products.
9. User Conduct
You agree not to use this website for any unlawful purpose or in any way that violates these terms and conditions. You agree not to harass, threaten, embarrass, or cause distress or discomfort to any individual or entity.
10. Modifications to Terms
RoseHeart reserves the right to modify these terms and conditions at any time. Your continued use of the website following the posting of revised terms means that you accept and agree to the changes.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United States, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
12. Contact Information
For any questions about these terms and conditions, please contact us at newthem@mail.com
Last updated: January 2026